We are Forward Travel Management, part of Midlands Co-operative Society Limited. Our registered address is Hermes Road, Lichfield, Staffordshire WS13 6RH.
We take our customers' privacy very seriously, and promise that we will only use your data for legitimate business reasons and in accordance with our policy, as set out below.
How do we collect data?
We may collect data from you:
- when you contact us via the website
- when you subscribe to email newsletters
- if you enter competitions or complete surveys for us
We also collect anonymous data using implicit data capture measures (such as cookies) which provides us with information about your visits to our website such as which pages you look at and how long you spend on our site.
Cookies
Cookies are small files which are sent to your browser and stored on your computer's hard disc. Cookies provide anonymous information about your visits to our website, and enable us to analyse web traffic with the aim of improving our website and your experience of using it. Cookies are not set to collect any personally identifiable data about you.
Most browsers are set by default to accept cookies, but you can change this setting to either disable cookies altogether, or to alert you when you receive a cookie so that you can decide whether or not to accept it. Your browser's help pages will have instructions on how to do this. Since cookies enable you to take advantage of our website’s most useful features, however, we recommend that you leave them turned on.
What do we do with your personal information?
Forward Travel Management may use your personal information to notify you of any new features or special offers which we think may be of interest to you. We may also use your information for internal administration and analysis.
We may disclose your data to permitted third parties such as members of our own group or professional advisers, who are bound by our confidentiality code, or to agencies which are legally entitled to ask us for it.
Unless we have your express consent, we will not sell, rent, trade or give away any personal data to external third parties.
Consent
By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by Forward Travel Management in the manner set out in this privacy policy.
Email newsletters
By subscribing to any email alerts or newsletters from Forward Travel Management, you are consenting to the use of your data in line with this privacy policy. You can subscribe to or unsubscribe at any time using the link provided in the newsletter, or by emailing info@forwardtravel.co.uk: please put Unsubscribe in the subject box.
Change/modify details
To change your email address or any other personal details, please let us know as soon as you can by sending an email to info@forwardtravel.co.uk.
Data protection
We operate and are registered in accordance with applicable data protection legislation in the UK.
Security
We do everything we can to protect your personal information and privacy within the limitations of the internet environment. However, we cannot guarantee the security of any information you disclose online and you do so at your own risk.
Changes to this policy
Forward Travel Management reserves the right to make changes to this policy from time to time. We will notify you of such changes on our website and through our newsletters. There is a link to our privacy policy on every page of the Forward Travel Management website.
Access to personal data
You can find out what personal data we hold about you by emailing us at info@forwardtravel.co.uk.
Feedback
If you have any questions or concerns about the information we hold about you, please email us at info@forwardtravel.co.uk.